Account Coordinator

Job Description

The Account Coordinator will support the internal team by assisting with projects, processes, and day-to-day tasks for both existing partners and business development opportunities. A successful Account Coordinator takes initiative to grow in their role and streamline processes, can work independently, has strong organizational and interpersonal skills, and is a clear communicator. This position will manage project-associated tasks including but not limited to meeting scheduling and participation, project hour tracking and status reporting, internal and external communication documentation, researching partner industries, and writing new business proposals and documentation. The Account Coordinator works closely with account executives, project managers, and the business development team to maintain the highest level of customer satisfaction, and reports directly to the Group Account Director.

Location

Birmingham

Employment Type

Full-time

What You Will Do

  • Performs market and competitive research to determine new business opportunities for our partners
  • Prioritizes and manage client requests, coordinating with the Alloy team to ensure needs and expectations are met in a timely manner
  • Keeps internal teams informed, focused, and enthused about the work and the account
  • Develops a trusted advisor relationship with key partner contacts
  • Provides client stakeholder support on assigned accounts or projects
  • Prepares internal and external documents and reports in a timely manner such as meeting agendas, meeting reports, proposals, and other client communications and correspondence
  • Performs administrative tasks for project tracking and billing purposes including monthly billing, purchase orders and expense reports, and department time entry
  • Responsible for the coordination of organizational and around partner meetings and entertainment as well as partner outreach for holidays and special occasions
  • Supports Alloy social media including content calendars, performance tracking, and sharing company events and updates

Requirements

What we definitely need:

  • Self-starter, someone who can take initiative and employ critical thinking
  • Enjoys autonomy, flexibility, and embraces change
  • Excels in a fast-paced (sometimes chaotic) environment under tight deadlines
  • Multitasks across dynamic projects
  • Easily develops and maintains personal relationships
  • A natural communicator - embodies excellent written communication skills
  • Detail-oriented
  • High level of organization
  • Interest in technology and aptitude to learn quickly
  • Bachelor's Degree in Marketing, Communications or a related field preferred
  • 0-2 years of experience of digital or technology experience in a client-facing role

Nice to haves:

  • Baseline Understanding of Behavioral Economics

Hire Us

Let’s create something amazing together.

We’d love to hear from you.

Whether you’re looking to update your current digital solution or just starting to explore, hit us up. We’re about solutions, not sales, and the path to results begins by getting to know each other.

Birmingham

101 25th Street N
Birmingham, AL 35203

Atlanta

118 Barry Street
Decatur, GA 30030